| SouthChina Loan and Finance Co. Ltd. is a major financial services company in Hong Kong, providing loan services to over 500,000 institutional and retail customers. The company planned to set up a Loan Management System (LMS) to monitor and control its bad debt ratio and improve customer service. ExperExchange designed and developed the system. In addition to having basic loan management functions, the system connects seamlessly to the existing loan approval system and accounting system, enabling complete automation of the loan business. In the first half year since the system's deployment, the company lowered loan default ratio from 3.6% to 1.7%, the ratio of dead debts for collateral lending from 0.8% to 0.57%, and of dead debts for consumer lending from 5% to less than 3%. For detail of this case study, please email to: IT_Consulting_Team@ExperExchange.com |
